FILE, CONTINUE OR TRACK MY CLAIM
Date of Incident
Note: Once submitted, this date cannot be changed.
We've made it fast and easy to start your claim. Login with your My T-Mobile username and password for secure access.
Login with T-Mobile ID
No, thanks. Continue.
Are you currently residing in Puerto Rico?
If not, please call us at 1-877-281-9767 to submit your claim.
Comprehensive protection and support made simple and convenient. Protection<360>™ covers your device against:
And, if you purchased and installed a screen protector at T-Mobile®, we’ll replace it in-store at no additional cost if it ever happens to break. Protection<360> also includes McAfee® Security for T-Mobile with ID Theft Protection, JUMP!® and Tech PHD by Assurant®.
Learn more about the benefits of Protection<360> in the program brochure.
For Protection<360> coverage & premium summaries with exclusions, deductibles and provider information click on the link below to download the brochure:
(*) Only available in Spanish
Terms and Conditions
Click here for Protection<360> terms and conditions.
Click here for basic Device Protection terms and conditions.