FILE, CONTINUE OR TRACK MY CLAIM
Date of Incident
Note: Once submitted, this date cannot be changed.
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Are you currently residing in Puerto Rico?
If not, please call us at 1-877-281-9767 to submit your claim.
Once your accidental damage or mechanical breakdown claim has been approved, the claimed device becomes property of the company providing your coverage and must be returned at the T-Mobile store when you are picking up your replacement device.