FILE, CONTINUE OR TRACK MY CLAIM



Login with your T-Mobile ID

We've made it fast and easy to start your claim. Login with your My T-Mobile username and password for secure access.

Login with T-Mobile ID

No, thanks. Continue.

Deductible Info

Is there a deductible?

It depends on the type of claim you have and what plan you’re enrolled in. For specific details on the deductible amount for your device, please click My Deductible.

How can I determine my device’s make and model?

Refer to the device's original packaging or the original receipt. Sometimes you can even find it on your actual device! If you’re not sure, click Contact Us for help.