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Date of Incident
Note: Once submitted, this date cannot be changed.
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Are you currently residing in Puerto Rico?
If not, please call us at 1-877-281-9767 to submit your claim.
It depends on the type of claim you have and what plan you’re enrolled in. For specific details on the deductible amount for your device, please click My Deductible.
Refer to the device's original packaging or the original receipt. Sometimes you can even find it on your actual device! If you’re not sure, click Contact Us for help.